Patterns

UX and UI patterns, are recurring design solutions and best practices that address common problems and challenges in user interface and interaction design. These patterns have evolved over time as our designers and researchers have identified effective ways to enhance the user experience and solve specific usability issues. Our patterns serve as guidelines and templates for designing user interfaces, making it easier for projects to create intuitive and consistent designs that contribute to a more cohesive customer experience across our entire digital channel.

We have a range of patterns across multiple projects and streams of work. Each pattern follows a rigorous design process and is tried and tested before being added to the library.

Originations

Apply these patterns when creating application forms.

• See the Originations patterns

Banking

Apply these patterns when delivering features and experiences in our online banking applications.

• See the Banking patterns

Website

Apply these patterns when you are delivering a page on the website.

• See the Website patterns

Notifications

Apply these patterns when you are delivering a message to customers using our notification channels.

• See the Notifications patterns

System status

Apply these patterns when the system or application needs to communicate with the user.

• See the Empty states pattern
• See the Error screens pattern